Willsie Electric Ltd

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Privacy Policy

1. Introduction

Willsie Electric Ltd. (“Willsie Electric,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or contact us for services. By using our website or submitting information to us, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Information You Provide
When you interact with our website, you may provide personal information such as:

  • Contact Information – Your name, email address, phone number and any other details you choose to share when you fill out the “Request a Quote”

  • Service Preferences – The type of service you need (e.g., residential, agricultural, etc.) and a description of your project or inquiry.

  • SMS Consent – By clicking “Submit” on our contact form, you acknowledge that we may contact you via SMS for service‑related purposes. You can opt out at any time by replying “Stop.”

2.2 Information We Collect Automatically
We collect certain technical data automatically when you visit our site, including:

  • Device and Usage Data – IP address, browser type, operating system, pages you view and the dates/times of your visits.

  • Cookies – We use cookies and similar technologies to improve site functionality and analyze web traffic. You can disable cookies in your browser settings, though some features of the site may not work properly if you do.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services – To respond to inquiries, supply quotes, schedule appointments, and deliver our electrical services.

  • Communication – To communicate with you via email, phone or SMS about your inquiry or service request. By clicking “Submit” you consent to receiving SMS messages; message frequency may vary, and message and data rates may apply. Reply “Help” for assistance or “Stop” to opt out.

  • Improvement and Analytics – To analyze site usage and improve our website, products and services.

  • Legal Obligations – To comply with applicable laws, regulations, and legal processes.

4. SMS Messaging Terms

By filling out our contact form and clicking “Submit,” you agree to our SMS communications policy:

  • By clicking SUBMIT, you consent to receiving SMS messages.

  • Messages and data rates may apply. The cost of SMS messages depends on your mobile plan.

  • Message frequency will vary. We will send messages only when needed to address your request or service.

  • You may reply Help to get more assistance.

  • You may reply Stop to opt out of messaging at any time.

5. How We Share Information

We share information only as necessary:

  • Service Providers – We may share your information with trusted service providers who assist us in operating our business (e.g., hosting providers, communications platforms). These providers are obligated to protect your information and use it only to perform services on our behalf.

  • Legal Requirements – We may disclose information when required to do so by law or to respond to legal process or government requests.

  • Business Transfers – In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred to the successor entity under the same protections described here.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text‑messaging originator opt‑in data and consent. This information will not be shared with any third parties.

6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, loss, misuse or alteration. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, it will be securely deleted or anonymized.

8. Your Choices

  • Opt‑Out of SMS/Email – If you no longer wish to receive SMS messages, reply “Stop” to any message. To stop receiving promotional emails, follow the unsubscribe instructions included in those emails.

  • Cookie Controls – You can set your browser to refuse cookies or alert you when cookies are being sent.

  • Access and Correction – You may request to access, update or correct the personal information we hold about you. Contact us using the details below.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we might have any information from or about a child under 13, please contact us so we can promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with a new “Last updated” date. Your continued use of the site after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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